Before You Start
Make sure you have:Your asset address(es) ready to paste
Decided which wallet to add the asset to
Verified the asset is on a supported network (TRON or Ethereum)
Step 1: Create or Select a Wallet
Assets belong to wallets. First, ensure you have a wallet ready.Creating a New Wallet
Using an Existing Wallet
If adding to an existing wallet:- Go to Wallets
- Click on the wallet
- Click Add Asset
Step 2: Add Asset Addresses
Single Asset
Enter your asset address in the input field.- TRON
- Ethereum
TRON addresses start with
T and are 34 characters:Multiple Assets
Add multiple assets at once:- Click Add Multiple or paste multiple addresses
- Enter one address per line
- Chainbook validates all addresses before saving
Address Validation
Chainbook validates each address:| Validation | Result |
|---|---|
| ✅ Valid format | Address is accepted |
| ❌ Invalid format | Error message shown |
| ❌ Wrong network | Error—address doesn’t match wallet network |
| ⚠️ Duplicate | Warning if address already exists in wallet |
Step 3: Start Syncing
Click Create Wallet (new wallet) or Add Asset (existing wallet).What Happens During Sync
- Initial fetch - Chainbook retrieves your transaction history
- Processing - Transactions are processed and stored
- Indexing - Data is indexed for search and filtering
- Complete - Asset shows as “Synced”
Sync Progress
During sync, you’ll see:- Progress indicator (percentage)
- Transaction count being imported
- Estimated time remaining
Assets with thousands of transactions may take several minutes. You can use other parts of Chainbook while waiting.
Understanding Sync Status
| Status | Meaning | Action |
|---|---|---|
| 🔵 Syncing | Currently importing transactions | Wait for completion |
| 🟢 Synced | Up to date | No action needed |
| 🟡 Queued | Waiting to start | Will begin automatically |
| 🔴 Error | Sync failed | Check address, try manual sync |
Manual Sync
To force an immediate sync:- Open the wallet
- Find the asset
- Click the Sync button (refresh icon)
- Wait for sync to complete
- You expect a transaction that hasn’t appeared
- Status shows an error
- It’s been a while since last sync
After Import
Once your assets are synced:View Transactions
- Click Transactions in the sidebar
- All transactions from your assets appear
- Use filters to find specific transactions
Add Contacts
Label frequently seen addresses:- Go to Contacts
- Click Add Contact
- Enter the address and a friendly name
- Transactions now show the contact name
Set Up Categories
Organize transactions by type:- Go to Settings → Categories
- Create categories that match your needs
- Assign categories to transactions
Troubleshooting
Sync is taking a long time
Sync is taking a long time
Large assets with extensive history take longer to sync:
- 100-500 transactions: 1-2 minutes
- 500-2000 transactions: 2-5 minutes
- 2000+ transactions: 5-10+ minutes
Sync shows an error
Sync shows an error
Common causes and solutions:Rate limit exceeded
- Wait a few minutes and try manual sync
- Too many API requests to blockchain provider
- Verify the address is correct
- Check you’re using the right network
- Temporary connectivity issue
- Try manual sync after a few minutes
Missing transactions
Missing transactions
If some transactions don’t appear:
- Ensure sync is complete (status shows Synced)
- Check filters aren’t hiding transactions
- Verify transaction is confirmed on blockchain
- Try a manual sync
- Contact support if issues persist
Wrong address added
Wrong address added
To fix an incorrect address:
- Open the wallet
- Find the asset
- Click Remove
- Add the correct address
Adding an asset to wrong wallet
Adding an asset to wrong wallet
Assets can’t be moved between wallets:
- Remove the asset from the wrong wallet
- Add it to the correct wallet
- Wait for re-sync
Best Practices
Organize Before Importing
Plan your wallet structure before adding assets:| Wallet | Purpose | Assets |
|---|---|---|
| Personal - TRON | Personal TRX assets | 2 |
| Business - ETH | Company Ethereum | 5 |
| Trading | Exchange assets | 3 |
Verify Addresses
Double-check addresses before adding:- Copy directly from your asset app
- Verify first and last 4 characters
- Use blockchain explorer to confirm
Add Contacts Early
Add contacts for known addresses right after import:- Makes transaction review easier
- Improves report readability
- Helps with categorization
Monitor Sync Notifications
Check notifications for sync updates:- Successful completion
- Error alerts
- New transaction notifications
What’s Next?
After importing your assets:Categorize Transactions
Organize your transactions with categories.
Add Contacts
Label addresses with friendly names.
View Dashboard
Get insights from your transaction data.
Export Data
Export for accounting or tax purposes.