Before You Start
Make sure you have:Your asset address(es) ready to paste
Decided which wallet to add the asset to
Verified the asset is on a supported network (TRON or Ethereum)
Step 1: Create or Select a Wallet
Assets belong to wallets. First, ensure you have a wallet ready.Creating a New Wallet
1
Go to Wallets
Click Wallets in the sidebar.
2
Click New Wallet
Click the New Wallet button.
3
Configure the wallet
- Name: Give your wallet a descriptive name
- Network: Select TRON or Ethereum
4
Continue to add assets
Don’t click create yet—continue to Step 2 to add asset addresses.
Using an Existing Wallet
If adding to an existing wallet:- Go to Wallets
- Click on the wallet
- Click Add Asset
Step 2: Add Asset Addresses
Single Asset
Enter your asset address in the input field.- TRON
- Ethereum
TRON addresses start with
T and are 34 characters:Multiple Assets
Add multiple assets at once:- Click Add Multiple or paste multiple addresses
- Enter one address per line
- Chainbook validates all addresses before saving
Address Validation
Chainbook validates each address:Step 3: Start Syncing
Click Create Wallet (new wallet) or Add Asset (existing wallet).What Happens During Sync
- Initial fetch - Chainbook retrieves your transaction history
- Processing - Transactions are processed and stored
- Indexing - Data is indexed for search and filtering
- Complete - Asset shows as “Synced”
Sync Progress
During sync, you’ll see:- Progress indicator (percentage)
- Transaction count being imported
- Estimated time remaining
Assets with thousands of transactions may take several minutes. You can use other parts of Chainbook while waiting.
Understanding Sync Status
Manual Sync
To force an immediate sync:- Open the wallet
- Find the asset
- Click the Sync button (refresh icon)
- Wait for sync to complete
- You expect a transaction that hasn’t appeared
- Status shows an error
- It’s been a while since last sync
After Import
Once your assets are synced:View Transactions
- Click Transactions in the sidebar
- All transactions from your assets appear
- Use filters to find specific transactions
Add Contacts
Label frequently seen addresses:- Go to Contacts
- Click Add Contact
- Enter the address and a friendly name
- Transactions now show the contact name
Set Up Categories
Organize transactions by type:- Go to Settings → Categories
- Create categories that match your needs
- Assign categories to transactions
Troubleshooting
Sync is taking a long time
Sync is taking a long time
Large assets with extensive history take longer to sync:
- 100-500 transactions: 1-2 minutes
- 500-2000 transactions: 2-5 minutes
- 2000+ transactions: 5-10+ minutes
Sync shows an error
Sync shows an error
Common causes and solutions:Rate limit exceeded
- Wait a few minutes and try manual sync
- Too many API requests to blockchain provider
- Verify the address is correct
- Check you’re using the right network
- Temporary connectivity issue
- Try manual sync after a few minutes
Missing transactions
Missing transactions
If some transactions don’t appear:
- Ensure sync is complete (status shows Synced)
- Check filters aren’t hiding transactions
- Verify transaction is confirmed on blockchain
- Try a manual sync
- Contact support if issues persist
Wrong address added
Wrong address added
To fix an incorrect address:
- Open the wallet
- Find the asset
- Click Remove
- Add the correct address
Adding an asset to wrong wallet
Adding an asset to wrong wallet
Assets can’t be moved between wallets:
- Remove the asset from the wrong wallet
- Add it to the correct wallet
- Wait for re-sync
Best Practices
Organize Before Importing
Plan your wallet structure before adding assets:Verify Addresses
Double-check addresses before adding:- Copy directly from your asset app
- Verify first and last 4 characters
- Use blockchain explorer to confirm
Add Contacts Early
Add contacts for known addresses right after import:- Makes transaction review easier
- Improves report readability
- Helps with categorization
Monitor Sync Notifications
Check notifications for sync updates:- Successful completion
- Error alerts
- New transaction notifications
What’s Next?
After importing your assets:Categorize Transactions
Organize your transactions with categories.
Add Contacts
Label addresses with friendly names.
View Dashboard
Get insights from your transaction data.
Export Data
Export for accounting or tax purposes.