> ## Documentation Index
> Fetch the complete documentation index at: https://help.chainbook.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plans

> Understand Chainbook pricing and manage your subscription

Chainbook offers flexible plans to match your tracking needs, from individual users to teams.

## Plans Overview

<CardGroup cols={3}>
  <Card title="Free" icon="user">
    **\$0/month**

    * 2 wallets
    * 5 assets total
    * Basic dashboard
    * 30-day history
    * Email support
  </Card>

  <Card title="Pro" icon="rocket">
    **\$19/month**

    * 10 wallets
    * 50 assets total
    * Full dashboard & analytics
    * Unlimited history
    * CSV exports
    * Priority support
  </Card>

  <Card title="Team" icon="users">
    **\$49/month**

    * Unlimited wallets
    * Unlimited assets
    * Full dashboard & analytics
    * Unlimited history
    * CSV exports
    * Unlimited collaborators
    * Priority support
    * API access (coming soon)
  </Card>
</CardGroup>

## Feature Comparison

| Feature                  | Free    | Pro            | Team           |
| ------------------------ | ------- | -------------- | -------------- |
| Wallets                  | 2       | 10             | Unlimited      |
| Assets                   | 5 total | 50 total       | Unlimited      |
| Transaction history      | 30 days | Unlimited      | Unlimited      |
| Dashboard                | Basic   | Full           | Full           |
| Charts & analytics       | Limited | Full           | Full           |
| CSV exports              | ❌       | ✅              | ✅              |
| Auto-categorization      | ❌       | ✅              | ✅              |
| Collaborators per wallet | 1       | 5              | Unlimited      |
| Support                  | Email   | Priority email | Priority email |
| API access               | ❌       | ❌              | Coming soon    |

## Upgrading Your Plan

<Steps>
  <Step title="Go to Billing">
    Navigate to **Settings** → **Billing** or click **Upgrade** in the sidebar.
  </Step>

  <Step title="Choose a plan">
    Review the available plans and select the one that fits your needs.
  </Step>

  <Step title="Enter payment details">
    Provide your payment information.

    We accept:

    * Credit/debit cards (Visa, Mastercard, American Express)
    * Crypto payments (USDT, USDC)
  </Step>

  <Step title="Confirm subscription">
    Review your selection and click **Subscribe**.

    <Check>
      Your plan is upgraded immediately and new features are available.
    </Check>
  </Step>
</Steps>

## Downgrading Your Plan

To downgrade to a lower tier:

1. Go to **Settings** → **Billing**
2. Click **Change Plan**
3. Select the lower tier
4. Review any restrictions
5. Confirm the downgrade

<Warning>
  Downgrading may affect your data if you exceed the new plan's limits. Review your usage before downgrading.
</Warning>

### What Happens When You Downgrade

| Situation                       | Result                                    |
| ------------------------------- | ----------------------------------------- |
| More wallets than allowed       | Excess wallets become read-only           |
| More assets than allowed        | Excess assets stop syncing                |
| History beyond plan limit       | Older transactions hidden (not deleted)   |
| More collaborators than allowed | Existing access preserved, no new invites |

<Info>
  Your data is never deleted due to plan changes. Upgrade again to restore full access.
</Info>

## Canceling Your Subscription

To cancel your paid subscription:

1. Go to **Settings** → **Billing**
2. Click **Cancel Subscription**
3. Confirm cancellation

### After Cancellation

* Access continues until the end of your billing period
* Your account reverts to the Free plan
* Data exceeding Free limits becomes read-only
* You can resubscribe at any time

<Note>
  We don't offer prorated refunds for mid-cycle cancellations, but you retain access until the billing period ends.
</Note>

## Payment Methods

### Credit/Debit Cards

We accept major credit and debit cards through our secure payment processor:

* Visa
* Mastercard
* American Express
* Discover

Card information is stored securely and never visible to Chainbook staff.

### Crypto Payments

Pay with cryptocurrency:

* USDT (TRC-20 or ERC-20)
* USDC (TRC-20 or ERC-20)

To pay with crypto:

1. Select **Pay with Crypto** at checkout
2. Choose your token and network
3. Send the exact amount to the provided address
4. Your subscription activates after confirmation

<Note>
  Crypto payments are processed as annual subscriptions with a 10% discount.
</Note>

## Billing Cycle

### Monthly Billing

* Charged on the same date each month
* Access until the next billing date
* Cancel anytime

### Annual Billing

* Charged once per year
* 2 months free compared to monthly
* Cancel anytime, access until year ends

<Tip>
  Annual billing saves 17% compared to paying monthly.
</Tip>

## Managing Payment Methods

### Updating Card Details

1. Go to **Settings** → **Billing**
2. Click **Update Payment Method**
3. Enter new card details
4. Click **Save**

### Failed Payments

If a payment fails:

1. You receive an email notification
2. We retry payment after 3 days
3. After 3 failed attempts, subscription is paused
4. Update payment method to reactivate

## Receipts & Invoices

### Viewing Past Invoices

1. Go to **Settings** → **Billing**
2. Scroll to **Billing History**
3. Click any invoice to view or download

### Invoice Details

Each invoice includes:

* Invoice number and date
* Plan name and period
* Amount charged
* Payment method used

<Info>
  Invoices are available immediately after payment and can be used for expense reporting.
</Info>

## Enterprise Plans

For organizations with larger needs:

* Custom user limits
* Dedicated support
* SLA guarantees
* Custom integrations
* Volume discounts

Contact us at **[sales@chainbook.app](mailto:sales@chainbook.app)** for enterprise pricing.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I try Pro features before paying?">
    New accounts include a 14-day trial of Pro features. After the trial, you can subscribe or continue with the Free plan.
  </Accordion>

  <Accordion title="What happens to my data if I stop paying?">
    Your data is preserved but may become read-only if it exceeds Free plan limits. We never delete data due to billing changes.
  </Accordion>

  <Accordion title="Can I switch between monthly and annual billing?">
    Yes. When you switch to annual, you're charged the annual rate immediately. The credit for unused monthly time is applied.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    We offer a 14-day money-back guarantee on first-time subscriptions. After that, we don't provide prorated refunds, but you retain access until your billing period ends.
  </Accordion>

  <Accordion title="Is there a non-profit discount?">
    Yes, registered non-profits receive 50% off all plans. Contact [support@chainbook.app](mailto:support@chainbook.app) with proof of non-profit status.
  </Accordion>

  <Accordion title="Can I pause my subscription?">
    Not currently. If you need to pause, cancel your subscription and resubscribe when ready. Your data is preserved.
  </Accordion>
</AccordionGroup>